Dear Mr. Dishnetwork,In an effort to save money I'm considering downgrading my present program package. Mr. Dishnetwork, this would save me $10 per month. However, I have called 3 times today, Mr. Dishnetwork, and the first two times I could not understand the operators and the third time I was told that there would be a $5 charge to downgrade my package.
Mr. Dishnetwork, this means I would only be saving $5 this month. When I asked your very polite operator, Mr. Dishnetwork, why there is such a fee he told me repeatedly that it was because I was downsizing. Mr. Dishnetwork, this is not an explanation. I then asked why he repeated my name in every sentence and he said he would stop doing that if I did not like it.
I consider myself a patient person, a mindful person, but Mr. Dishnetwork, you make me want to do bodily harm to anyone within my reach. In order to maintain my sanity, Mr. Dishnetwork, I have decided to keep my present programming. After all, what's $10 a month in comparison to the state of my mental health?
Thank you for your continued stellar customer support.
Warmly,
Roberta Hiday
excellent work. teaches me to not UPGRADE so I won't have to suffer suchslings of misforturne. and of course I watch too much as it is!
ReplyDeleteI think you should send Mr. Dishnetwork a bill for private massage therapy to relieve your stress and anxiety about this issue.
ReplyDeleteOh, I've had many such frustrating phone calls.
ReplyDeleteI feel your pain, now try calling your health insurance company,and get back to me!
ReplyDelete